For Immediate Release

Contact: Mark Dunlap, Vice President of Sales and Marketing
Phone: (614) 899-7322
E-mail: mdunlap@apellesnow.com


Westerville, OH, August 1, 2003 –Apelles, LLC, a leading provider of outsourced collections and customer service solutions, today announced it has officially opened a new, state of the art contact center in Westerville, Ohio. The new center, located in the Columbus Ohio suburb, allows Apelles to take advantage of a diverse and talented base of employees in order to meet the demand for its wide range of service offerings.

The modern facility provides an employee focused environment that includes, large workspaces, a fully integrated training classroom and an associate lounge equipped with internet access and satellite TV. The center is staffed by a highly skilled team of specialists and a veteran leadership team led by Carl Bloecher, Vice President of Operations.

The opening of Apelles’ new facility is the latest step in Apelles’ overall strategy to provide superior service and support to its customers nationwide. "We have made significant investments in sophisticated technology and talented people aimed at delivering the highest level of performance and service for our client-partners," said Mike Fitzmartin, President and CEO. "Our facility design and layout was the first step in creating a culture that allows us to attract and retain the best talent in the industry.”

"At Apelles, we are keenly aware that our clients’ success is significantly enhanced by our ability to employ high quality associates and provide a work place and culture that encourages them to stay and grow with us," said Carl Bloecher, Vice President of Operations. "With our new facility, we have the best resources to provide the kind of culture that will truly make us an employer of choice in the area and help us meet the needs of our client-partners."


About Apelles:

Apelles, LLC, headquartered in Westerville, Ohio, is a leading provider of outsourced collections and customer service solutions nationwide. Apelles provides unique solutions for customers supporting every touchpoint in the customer lifecycle across a variety of industries. Apelles’ customized service offerings range from welcome call and fraud prevention programs through, customer care, first party accounts receivable and third party projects. For more information about Apelles and their “Creative Approach to Customer Contact” please visit www.apellesnow.com.