For Immediate Release

Contact: Mark Dunlap, Vice President of Sales and Marketing
Phone: (614) 899-7322
E-mail: mdunlap@apellesnow.com

Westerville, Oh – Kim Cooper has been appointed Manager of Human Resources at Apelles, LLC, a premier provider of customer contact solutions nationwide, specializing in collections, accounts receivable management, and customer retention services.

"As our growth continues, it was imperative that we bring in a talented human resource professional to help support our vision and build on our values-based culture" stated Mike Fitzmartin, President and CEO. "Apelles is becoming known in the marketplace for the quality of service our team delivers for our clients and their end customers as a result of our associate’s efforts within this culture. We are excited to have Kim’s experience and track record leading our efforts to continue developing a well-trained, motivated team which further enhances this competitive advantage."

Cooper has spent her entire career in human resource management, most recently as a Human Resources Consultant for the customer care and financial services call centers at Verizon Wireless, one of the largest providers of wireless communications in the world. Her responsibilities included developing staffing strategies, employee relations management, regulatory compliance, along with organizational development and training on a wide variety of topics. "The team Apelles has assembled is first-class, which is a big attraction in addition to a truly unique culture and vision. We aspire to the highest levels of client satisfaction across the board, and it starts with knowledgeable well-trained and dedicated associates. I am up for the challenge because the roadmap Apelles has developed is an exciting one."

Cooper is a member of the American Society of Training and Development and the Society for Human Resource Management.


About Apelles:

Apelles, LLC, headquartered in Westerville, Ohio, is a leading provider of customer contact solutions nationwide. Apelles provides unique solutions for customers supporting every touch-point in the customer lifecycle across a variety of industries. Apelles’ customized service offerings range from welcome calls and fraud prevention programs through, customer care, first party accounts receivable and third party projects. For more information about Apelles and their "Creative Approach to Customer Contact" please visit www.apellesnow.com.